To receive your compensation (after deducting our service fee), please enter your bank account details. Each passenger should submit their own information by clicking the button next to their name.
Please double-check all details. Incorrect data may delay the transaction and result in additional bank fees.
To receive your compensation (after deducting our service fee), please enter your bank account details. Each passenger should submit their own information by clicking the button next to their name.
Please double-check all details. Incorrect data may delay the transaction and result in additional bank fees.
What’s going on:
According to our system you have already applied to us using this flight number, that is why this application is considered as a duplicate. Therefore you won’t be able to track your application by clicking this link.
What can be done:
Wait. Our managers will contact you in the nearest time!
If I don’t like it
Pass the quest :)
Log in to your email box
Into the search bar type our email e-mail: team@compensair.com
Find all emails from us
Click all the links until you find the one with your correct personal profile.
We are glad that you agreed to proceed with the court procedure! Our lawyers will prepare all the necessary documents and will request you for additional information
You have chosen not to proceed with the court procedure, so, unfortunately, we will not be able to help you get you your money. If you change your mind, please click the button - Start preparing for ESCP,
We are glad that you have agreed to proceed with the legal procedure! Lawyers will prepare all the necessary documents and will request you for additional information
You have chosen not to proceed with the legal procedure, so, unfortunately, we will not be able to help you get you your money. If you change your mind, please click the button - Agree to start legal process
Congratulations!
Address
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the Power of Attorney.
Make sure your signature matches the one on your passport/ID.
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Address
Collecting data (current stage)
Application received
We have received your application, including flight data
Last updated on
Application check
We are checking flight eligibility
Claim submission
All necessary details are collected, we are filing a claim with the airline
Working with airline (current stage)
Negotiations with the airline
We have submitted your claim, the airline has to respond within 60 working days
Working with the airline
The airline has not agreed to pay. We are working with consumer protection agencies
Legal action
We are filing a lawsuit against the airline to get your money
Processing payout (current stage)
Airline acceptance
The airline has agreed to pay
Bank account details
We are requesting your bank account details to transfer you your money
Money transfer
We are transferring you the money
Type of disruption:
Estimated compensation per passenger: €
Estimated refund per passenger: €
Fixed fee paid to Compensair: €
Flight number:
Booking number:
Passengers
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